Privacy Policy

1. Introduction

Your privacy is our top priority. This Privacy Policy explains how Real Form Now (“we”, “our”, “us”) collects, uses, and safeguards your personal information in accordance with Swiss data protection laws and, where applicable, the EU General Data Protection Regulation (GDPR).

2. Information We Collect

  • Full name and contact details
  • Email address and correspondence
  • Payment and invoicing information
  • Service usage data via cookies and analytics tools
  • Document upload and signing history

3. How We Use Your Information

We use your data to:

  • Provide and manage our document and deal services
  • Send confirmations, status updates, and service notifications
  • Enhance our platform, support, and overall user experience
  • Comply with legal, tax, and regulatory obligations

4. Data Sharing and Disclosure

We will never sell your personal data. We only share it with trusted service providers (e.g., payment processors, notaries, legal partners) under strict confidentiality agreements to deliver our services.

5. Your Privacy Rights

You have the right to:

  • Access and receive a copy of your personal data
  • Request correction of any inaccuracies
  • Request deletion of your data (“right to be forgotten”)
  • Restrict or object to certain processing activities
  • Receive your data in a structured, machine-readable format

To exercise these rights, please contact us at info@realformnowfit.com or call +41 78 246 39 85.

6. Data Retention

We retain your personal data only as long as necessary for the purposes collected:

  • Service records and invoices: up to 10 years for accounting and warranty purposes
  • Support correspondence: up to 2 years after resolution
  • Marketing consents: 12 months or until withdrawn

7. Data Transfers

Your data is processed on secure servers in Switzerland. Switzerland is recognized by the European Commission as providing an adequate level of protection under GDPR.

8. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will be posted at https://realformnowfit.com/privacy-policy.html.

9. Contact & Complaints

If you have questions or wish to lodge a complaint about our data practices, please contact our Data Protection Officer at info@realformnowfit.com or call +41 78 246 39 85. You may also lodge a complaint with your local data protection authority.